Contact us
Have a question about Taman Giok, found a bug or got an idea for the garden? Email us at [email protected]. Many answers are already in the FAQ, so a quick look there may save you time.
What helps us help you
- The device and browser you use, for example an Android phone with Chrome
- What happened, and what you expected to happen instead
- Roughly when it happened
- A screenshot, if you have one
Please never send passwords, bank details or identity documents. We will never ask for them.
Report a coin seller
Bambu Giok has no agents and never sells coins. If you see someone selling Bambu Giok coins, offering deposits or withdrawals, or pretending to be an official agent or admin, please let us know and include:
- Screenshots of the offer or the conversation
- The username, page name, phone number or link they used
- Where you saw it, such as an app, a group or a website
Do not pay them and never share a login or verification code. Your report helps us get fake pages taken down and warn other players.
Response time
We usually reply within a few working days, Monday to Friday, Western Indonesia Time. Scam reports are always looked at first.
Last updated: 2026-11-05